How Publishers Moderate and Monetize Their Comment Sections - Adweek

April 29, 2021
Publishers often have a love-hate relationship with their comment sections: They are a signal of reader loyalty, but they can also devolve into toxic cesspools if left unmoderated, creating an expensive proposition that can take a psychic toll on those tasked with moderation.
Mark Stenberg is Adweek’s media reporter.
Grist has grown membership volume and revenue


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